Help & Contact

If you need a printed, signed and stamped certificate(s), we will send it to you by international standard mail with Track & Trace. Depending on where you live this can take up to 14 days. For administration and postage costs we will charge you 25 Euro. You can add up to 4 certificates in one shipment. 

 

The easiest way to order a hardcopy certificate is through your academy profile. Below are clear instructions to help you through the process:

 

• First log into your academy account and the click the Course Catalog tab on the right

• Next type hardcopy in the search box, which should bring up the hardcopy product

 

• From there, just click the button and follow the payment options.

Once you have found a STCW.online course you wish to take you’ll be prompted to make payment. After successfully paying for the course you’ll finish completing your account and gain access to our online academy portal.

Once you have purchased a course you will be able to create & login to your account. You can find the login page here. Enter your username and password and click the orange button to gain access.

Yes, it is possible to purchase multiple courses at once. However, you will need to create an account first.

The recognition of STCW courses depends on the flag state of your vessel and the policy of the shipping company.

Yes!

First you’ll need to register for your course in our academy. Once you’ve done that you can download the course for offline use by downloading our smartphone apps.

 

        

 

Once downloaded, fill in the domain stcw.stcw.academy and use your academy login details.

 

After re-connecting to the internet your progress will update with the academy and if you’ve completed it, your certificate will be issued.

Yes, several STCW.online courses have been approved by multiple governments. This is always indicated on the course page.