Help & Contact

If you need a printed, signed and stamped certificate(s), we will send it to you by international standard mail with Track & Trace. Depending on where you live this can take up to 14 days. For administration and postage costs we will charge you 25 Euro. You can add up to 4 certificates in one shipment. 

 

The easiest way to order a hardcopy certificate is through your academy profile. Below are clear instructions to help you through the process:

 

• First log into your academy account and the click the Course Catalog tab on the right

• Next type hardcopy in the search box, which should bring up the hardcopy product

 

• From there, just click the button and follow the payment options.

Once you have found a STCW.online course you wish to take you’ll be prompted to make payment. After successfully paying for the course you’ll finish completing your account and gain access to our online academy portal.

Once you have purchased a course you will be able to create & login to your account. You can find the login page here. Enter your username and password and click the orange button to gain access.

Yes, it is possible to purchase multiple courses at once. However, you will need to create an account first.

The recognition of STCW courses depends on the flag state of your vessel and the policy of the shipping company.

Yes!

Our courses can be taken on smartphones or tablets as well and works with all popular internet browsers.

 

Tip:  We recommend taking the course on a laptop or desktop to have the best experience though.

Yes, several STCW.online courses have been approved by multiple governments. This is always indicated on the course page.

A seaman’s book is a logbook that contains information about the seaman’s experience, as well as other information related to his/her license. The seaman’s book is a document that is mandatory for all seafarers. For more information about the seaman book visit our partners: https://seaman-solutions.com/

 

Do I need a Seaman’s Book?

For all seafarers, companies and freelancers working for different projects, there will be a need to show the seaman’s book as it holds all the records and allows one to work at sea. This document is required by law, and all ships must carry a copy on board. For more information about the seaman book visit our partners: https://seaman-solutions.com/

 

Who issues Seaman’s Books?

Every flag state shipping register issue seaman’s books. This varies depending on the flag of the vessel. For more information about the seaman book visit our partners: https://seaman-solutions.com/

 

How to apply for a Seaman Book?

In most cases, it consists in the submission of an application form, along with valid documents such as a valid passport, photos, medical certificates and other administrative requirements. For more information about the seaman book visit our partners: https://seaman-solutions.com/

 

Our trusted partners Seaman Solutions have created an online platform with automated forms to process seaman books, as crew certifications agents they take care of the process from A-Z, from informing you which seaman book is suitable for your specific case and function on board of a vessel, arrange STCW courses and online offshore medicals, technical evaluation of the documents to arranging the courier to send the book directly to you.

 

Apply now on the website: https://seaman-solutions.com/